Support, limits and self-exclusion in Great Britain
If gambling is affecting your wellbeing or finances, pause and use trusted support. In Great Britain, licensed online self-exclusion and confidential help are available.
Talk to someone now
GambleAware provides information on support and treatment. The Gambling Commission lists safer gambling resources and support. England and Scotland: the National Gambling Helpline is 0808 8020 133. Wales: 0808 2819 265. The numbers were verified against the UKGC support page on 10 November 2026; check that page for current availability and alternatives.
GAMSTOP is a free online self-exclusion service for licensed gambling sites in Great Britain and Northern Ireland. Its stated minimum exclusion choices are six months, one year or five years, and the exclusion cannot be removed during the selected minimum period. Read GAMSTOP’s current terms before enrolling. Bank and wallet blocks are separate tools with provider-specific scope.
Use a block or self-exclusion tool
If you feel at immediate risk, contact local emergency services. This support page contains no operator advertising or sign-up calls. Self-exclusion, bank blocks and identity controls are protective measures; this site will not describe ways to avoid them.
If you need urgent help
Before acting, compare this general guide with the current terms of the named operator and payment provider. It does not report a personal test, guarantee a payment outcome or replace a formal complaint decision.
Choose a control that matches the need
Practical checks for this task
For practical help, the UKGC lists the National Gambling Helpline free and open 24 hours a day, seven days a week: 0808 8020 133 in England and Scotland, and 0808 2819 265 in Wales. A bank block, wallet block and self-exclusion are separate controls; one may not cover every product.
GAMSTOP is a free multi-operator tool for licensed online gambling in Great Britain and Northern Ireland. Its minimum periods are six months, one year or five years, with a five-year auto-renewal option. Read its official guidance before registering. If there is immediate danger, contact emergency services.
Record before you contact support
- Use the official support or self-exclusion service page for the latest contact and coverage details.
- Check the exclusion period, scope and any cooling-off rules before activating a control.
- If you contact a support service, use its published contact channel and share only what is needed.
- If you need immediate help, use the appropriate official emergency or health service.
Limits and scope
This guide is for Great Britain and reflects sources checked on 10 November 2026. It does not confirm availability at any named gambling operator, test a payment or game, or predict a result. Check current terms and official provider information for the exact account and transaction.
Quick reference
| Need | Route | Scope |
|---|---|---|
| Confidential support | GambleAware and national helpline | Check current official support details |
| Online self-exclusion | GAMSTOP | Licensed online gambling in GB and NI |
| Payment control | Your bank or wallet provider | Provider-specific coverage and cooling-off |
| Urgent danger | Local emergency services | Immediate safety |
Frequently asked questions
How do I self-exclude from online gambling in Great Britain?
GAMSTOP is a free service for licensed online gambling in Great Britain and Northern Ireland. Check its official terms and choose the exclusion period that applies to you.
Can an exclusion be removed early?
GAMSTOP says its minimum exclusion period cannot be removed during that period; confirm current terms before enrolling.
Related guides
Sources
- UK Gambling Commission: safer gambling (checked 10 November 2026).
- GAMSTOP: what is GAMSTOP Online? (checked 10 November 2026).
- GambleAware: support and treatment (checked 10 November 2026).
Editorial note: Great Britain scope means England, Scotland and Wales. Method availability and rules can vary by operator, payment provider and account. This page is not an offer or recommendation.